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Get answers and next steps, instantly

Coach answers your application questions and suggests what to do next — so you always know where you stand and what comes next.

About coach

Applying to universities abroad brings a steady stream of questions — about deadlines, documents, essays, interviews, and more. Coach gives you instant, context-aware answers so you don't have to wait for a counsellor's reply or search through scattered resources.

Beyond answering questions, Coach looks at where you are in the process and recommends concrete next steps. Whether you're building your university list, drafting essays, or preparing for interviews, it points you to the right task at the right time.

What it does

  • Answer application questions

    Ask about deadlines, requirements, essays, tests, interviews, visas, or any other admissions topic and get a clear, relevant answer.

  • Suggest personalized next steps

    Based on your profile and progress, Coach recommends the most important action to take right now — whether it's finalizing a university list, starting an essay, or booking a mock interview.

  • Clarify requirements for specific universities

    Get concise explanations of entry requirements, document checklists, and process details for the universities you're considering.

  • Guide you to the right platform tools

    Coach directs you to the relevant feature — such as the University database, Checklists, Essays, or Interview prep — so you can act on its suggestions immediately.

  • Support parents and counsellors too

    Parents can use Coach to understand the process, and counsellors can see the guidance students have received to align their advice.

How it works

  1. Open Coach from anywhere in the platform

    Access the AI guide via a persistent chat button while browsing universities, working on essays, or reviewing checklists.

  2. Ask a question or request guidance

    Type your question in natural language — for example, "What documents does Oxford need for PPE?" or "What should I do this week?"

  3. Receive a tailored answer and suggested actions

    Coach responds with a direct answer and, where relevant, a recommended next step linked to the appropriate platform feature.

  4. Act on the suggestion

    Follow the link to the University database, Checklists, Essays, Interview prep, or another tool to complete the recommended task.

  5. Return anytime for follow-up

    Ask follow-up questions, request clarification, or get new suggestions as your application progresses.

Who it is for

  • Students building their university list

    Need quick answers about entry requirements, course details, and how to compare options.

  • Students mid-application

    Working on essays, recommendation letters, or test submissions and want to know what to prioritize next.

  • Students preparing for interviews

    Looking for practice questions, format details, and a clear plan to get ready.

  • Parents supporting the process

    Want to understand timelines, requirements, and how to help without taking over.

What you gain

  • Immediate answers without waiting

    Get clarification on any admissions topic instantly, without scheduling a session or waiting for an email reply.

  • Always know what to do next

    Coach turns uncertainty into a clear, prioritized action so you stay on track across every application.

  • Context-aware guidance

    Suggestions reflect your actual progress — universities added, essays drafted, deadlines approaching — not generic advice.

  • Seamless hand-off to the right tool

    Every recommendation links directly to the feature you need, from University database to Interview prep.

  • Consistent support for the whole family

    Parents and counsellors see the same guidance, keeping everyone aligned without extra coordination.

Ready to use coach?

A free session with a counsellor shows you how the tools fit your applications.